The present sale conditions are concluded between the company Les Distributions Karine Jacques inc. operating in Canada,whose head office is in Thetford Mines in the province of Quebec,hereafter named DKJ and any other physical or moral person wishing to do business through the website www.karinejacques.com,hereafter called the "buyer".
The present sale conditions aim to define the contractual relations between DKJ and the buyer and the conditions that apply to any purchase done through the site www.karinejacques.com , the buyer be a professionnal or a teacher in hairdressing.
The acquisition of a good or of a service through this website implies acceptance, without reserve, by the buyer of these terms of sale.
These terms of sale prevail over any other general or particular terms that are not expressly agreed by DKJ.
DKJ reserves the right to modify its terms of sale at any time.In such a case the terms which take place are the ones that were effective on the date the order was placed by the buyer.
The goods and the services offered are the ones that are found on the website www.karinejacques.com.
These products and services are available within the stock limits.
Every product comes with the description provided by the supplier.
The pictures of the products are as close to reality as possible but cannot insure perfect similarity with the product itself, especially when it comes to colours and textures.
The rates mentionned on the site are in Canadian currency.The taxes applicable are the taxes effective on the day the order was placed; any change in the rate will have repercussion on the cost of the products or on the cost of the services.
DKJ reserves the right to modify the prices at any time,except that the price listed on the site on the day the order was placed, will be the only price applied to the buyer.
All prices include the cost of processing orders but do not include shipping and delivery.These will be added automatically when the order is placed and at Canada Post rates in force.
The sale on line of the products and of the services presented on this site is reserved to residents of Canada only.
DKJ reserves the right to refuse orders from a buyer who would not honour the settlement of previous orders (eg,unpaid sampling,cheques with no fund).
The buyer who wishes to buy a product or a service must:
The confirmation of the order entails acceptance of these terms of sale,the recognition of having perfect knowledge and waiver of its own terms of purchase or other conditions.
All data recorded and the recorded confirmation will be valid evidence of the transaction.Confirmation will be worth signing and acceptance of the operations performed.
The seller will email to confirm your order.
Buyers, be they professionals or teachers of hairdressing,have a period of retraction of cancellation seven(7) days after delivery of this order to return the product to the seller, for exchange or refund,without penalty,except for the return charges.
These conditions are only applied if the products are sent back in their original packing with all the elements included(documentation, plastic etc) and on which no manipulation or damaging has been done.
The price is exigible when the order is placed.
Payments by credit cards will be made through PayPal with PayPal secure procedures.
The buyer will be charged immediately in the case of a payment by credit card.The buyer will receive,in connection with the delivery,the invoice for his purchase.
Payment by cheque is also suggested.The order will be validated and sent upon receipt of the cheque of the buyer only.
Deliveries are done at the mentioned address (main address) when the order is placed and sent only throughout Canada. Risks are at the charge of the buyer as soon as the products leave. The risks are borne by the purchaser at the time the goods have left the premises DKJ.A claim for loss or damage must be submitted in writing within 90 calendar days from the date of dispatch of shipments of domestic regimen. Canada Post is not obliged to answer a complaint when the shipping costs have not been paid.If the customer has a different coverage, the claims must first be submitted to the insurer or any other source of compensation and Canada Post can not be held liable to the insurer.
Delivery times are as follows:
Delivery standards are based on working days for items sent between most major urban centers and depend on the point of origin and destinations.
Service standards represent the maximum time in working days during which Canada Post is committed to deliver the mail, although delivery can be done well before the deadline. Service standards are measured from the day following the deposit until the first delivery attempt; a standard one-day means the item is delivered the next working day. We consider all articles that are deposited during the weekend as having been filed on Monday or the first working day after a holiday.
All products supplied by the seller have the legal guarantee provided by Canadian laws.
In case of non conformity of a product sold, it can be returned to the vendor who will take it over, refund it or exchange it.
All claims, requests for exchange or refund must be made by phone within 30 days after delivery.
The seller, in the process of selling on line is only bound by an obligation of means; his liability may not be incurred for an injury resulting from use of the internet such as loss of data, intrusion, breach of service or other unintended problems.
All elements of the site www.karinejacques.com are and remain the exclusive intellectual property of DKJ.
Nobody is allowed to reproduce, operate or use in any capacity whatsoever, even partially, the elements of the site be they software, visual or audible.
DKJ reserves the right to collect information on purchasers including using cookies and if desired, to transmit to trading partners the information collected.
Buyers can object to the disclosure of their contact details by notifying DKJ.
Similarly, users have a right to access and correct data concerning them
DKJ will archive purchase orders and invoices on a reliable and sustainable support.
The registers of DKJ will be considered by the parties as evidence of communications, orders, payments and transactions between the parties.
These conditions of online sales are subject to the Canadian laws.
In case of dispute, the parties agree to use arbitration (ombudsman).
Updated : May 20 2012 Confidentiality Site Map Partners links
© 2012 Distributions Karine Jacques inc. Production by : Numérique Technologies inc.
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